Terms of Use

Effective Date: 19 May 2026

Company: MyAdminMate Limited
Registered in England and Wales: Company Number 16645540
Registered Office: 3 Pennyfarthing Lane, Undy, Caldicot, Wales, NP26 3NU
ICO Registration: ZB986605
Contact: support@myadminmate.com
Website: https://www.myadminmate.com/

These Terms of Use govern your use of the MyAdminMate mobile application, website, and related services provided by MyAdminMate Limited. By creating an account, downloading the app, or using the services, you agree to these Terms.

1. About the Service

MyAdminMate is a productivity platform for contractors, tradespeople, surveyors, and related businesses. It helps with job notes, quotations, estimates, invoices, expenses, voice-based data entry, customer management, and AI-assisted workflows.

The service is a productivity tool only. It is not professional legal, accounting, tax, engineering, or financial advice. You remain responsible for checking all records, quotes, invoices, and filings you create with the service.

2. Business Use and Eligibility

The service is intended for business use by sole traders, partnerships, limited companies, and other commercial users. You confirm that you are at least 18 years old, have authority to bind yourself or your business, and will use the service only for lawful business purposes.

3. Accounts

You are responsible for maintaining the confidentiality of your login credentials, all activity under your account, and keeping your contact details accurate. You must tell us promptly if you believe your account has been compromised.

4. Subscriptions and Billing

Certain features require a paid subscription. Prices are shown in the relevant app marketplace at the time of purchase. Subscriptions automatically renew unless cancelled at least 24 hours before renewal, subject to the rules of the applicable marketplace.

Payments, cancellations, refunds, and price changes are governed primarily by the Apple App Store, Google Play Store, or other approved payment provider used for the purchase. You may cancel through your app marketplace account settings.

5. Free Trials

We or our marketplace partners may offer free trials or promotional access. Unless cancelled before the end of the trial period, your subscription may convert to a paid subscription at the then-current price.

6. Your Content

You retain ownership of content you upload, create, or generate through the service, including quotes, invoices, expense data, photos, documents, voice recordings, transcripts, customer information, and project information.

You grant us a worldwide, non-exclusive, royalty-free licence to host, store, transmit, process, and display your content only to the extent necessary to provide, maintain, secure, and improve the service.

7. Customer Data and Data Processing

If you upload personal data about your own customers, suppliers, employees, or other third parties, you are the data controller and MyAdminMate acts as data processor for that personal data. You warrant that you have a lawful basis to upload and process that data.

We process customer data on your instructions, apply appropriate technical and organisational measures, use sub-processors listed in our Privacy Policy, notify you of relevant personal data breaches, assist with data subject requests where appropriate, and delete or return personal data on termination unless retention is required by law.

8. AI and Voice Features

The service uses artificial intelligence and speech-to-text technologies provided by third parties, including OpenAI, Anthropic, and Google. Your audio, images, and text inputs may be transmitted to those providers for processing. AI-generated outputs may contain inaccuracies, omissions, or unexpected results, and you must review them before use.

9. Acceptable Use

You must not misuse the service, attempt unauthorised access, interfere with security, upload unlawful or infringing content, use the service to harm others, reverse engineer the app except where law permits, or use the service in breach of applicable law.

10. Intellectual Property

MyAdminMate, the app, website, software, branding, designs, and platform technology are owned by MyAdminMate Limited or our licensors. Except for your content, no rights are transferred to you other than the limited right to use the service under these Terms.

11. Availability and Changes

We aim to keep the service available, but we do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue features where reasonably necessary, including for security, maintenance, legal compliance, or service improvement.

12. Warranties and Liability

The service is provided on an “as is” and “as available” basis to the fullest extent permitted by law. We do not exclude or limit liability where it would be unlawful to do so. Subject to that, our liability is limited to the maximum extent permitted by applicable law.

13. Privacy

Our collection and use of personal data is described in our Privacy Policy, which forms part of these Terms by reference.

14. Termination

You may stop using the service at any time. We may suspend or terminate access if you breach these Terms, create security risk, misuse the service, fail to pay applicable fees, or where required by law.

15. Changes to These Terms

We may update these Terms from time to time. Where a change is material, we will give reasonable notice by in-app notice, email, or both before it takes effect. Continued use after the effective date constitutes acceptance.

16. Governing Law

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction to settle disputes arising from these Terms.

17. Apple App Store Additional Terms

If you obtained the app from Apple’s App Store, these additional terms apply:

These Terms are concluded between you and MyAdminMate Limited only, not with Apple. Apple is not responsible for the app or its contents.
The licence granted to you is a non-transferable licence to use the app on Apple-branded devices you own or control, as permitted by the Apple Media Services Terms and Conditions, including Family Sharing or volume purchasing where applicable.
MyAdminMate Limited is solely responsible for app maintenance and support. Apple has no obligation to provide maintenance or support.
MyAdminMate Limited is solely responsible for warranties to the extent not effectively disclaimed. If the app fails to conform to an applicable warranty, you may notify Apple and Apple will refund the app purchase price, where applicable. To the maximum extent permitted by law, Apple has no other warranty obligation.
MyAdminMate Limited, not Apple, is responsible for addressing claims relating to the app or your use of it, including product liability, legal or regulatory compliance, consumer protection, privacy, or similar claims.
If a third party claims that the app or your possession and use of it infringes intellectual property rights, MyAdminMate Limited, not Apple, is responsible for investigation, defence, settlement, and discharge of that claim.
You represent and warrant that you are not located in a country subject to a US Government embargo or designated by the US Government as a “terrorist supporting” country, and that you are not listed on any US Government prohibited or restricted party list.
You must comply with applicable third-party terms when using the app.
Questions, complaints, or claims should be directed to MyAdminMate Limited at the contact details above.
You and MyAdminMate Limited acknowledge that Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms and may enforce these Terms against you as third-party beneficiaries.

Terms Of Use